Spark has launched a satellite-to-mobile service in partnership with Starlink, matching a similar offering from One NZ to eliminate coverage dead spots across the country. The technology allows 4G and 5G smartphones to connect directly to satellites in areas where cell towers cannot reach, providing a vital backup for those in remote regions, like Barrier.
On Aotea, only about two-thirds of the land area currently boasts mobile reception. Most coverage is concentrated around settlements like Tryphena, Claris, Medlands, and Fitzroy. Island residents have long noted that different networks tend to favour certain areas, leaving gaps in communication depending on a user’s provider. The transition to satellite connectivity arrives as Spark switches off its legacy copper network on the island, and follows the recent nationwide shutdown of 3G services.
Spark Chief Commercial Officer Mark Beder said: “Spark’s network has the widest coverage in New Zealand, but we know New Zealanders love to explore the incredible landscapes of Aotearoa, and many New Zealand businesses have employees working in remote locations. During these times when our customers don’t have access to traditional mobile networks, our satellite service will help them to stay connected – provided they have line of sight to the sky.”
Beder added: “By including satellite data alongside texting, we’re supporting New Zealanders to stay connected in as many ways as possible, wherever life takes them. Data can be used on selected satellite-ready apps people already rely on – from calling or messaging through WhatsApp and Facebook Messenger to using practical tools like AccuWeather, Plan my Walk, or Google Maps.”
Stephanie Bednarek, Vice President at Starlink, said: “We are thrilled to partner with Spark to expand access in New Zealand with Starlink Mobile. With 650 launched satellites, it’s the world’s largest and only satellite-to-mobile constellation powering data and messaging. It’s delivering connectivity when people need it, whether that’s creating new memories on outdoor adventures or texting loved ones during critical moments.”
Pricing for the services varies between the two providers. Spark says those with plans over $70 per month will automatically have satellite data and text connectivity included at no additional cost. All other plans have it as an optional extra from $10 per seven days, or $20 per month.
One NZ includes satellite text for all Pay Monthly customers and $50+ Prepay customers, but charges a $5 monthly fee for those on lower plans. For satellite data, One NZ includes it in their top-tier One Plan ($85), while other customers can add it for $20 per month.
The service is compatible with iPhone 13 or later models, along with most late-model Samsung and Google devices, though users should check with their provider to ensure their specific handset and SIM are satellite-ready and that they have a clear line of sight to the sky. “Spark Satellite requires an eligible phone, SIM, and plan. Depending on your device, you may need to update your SIM, install the latest software, or wait until satellite functionality is enabled.” the company said.
- Check Spark Satellite eligibility.
- Check One NZ Satellite eligibility.
